Complaint Handling


We value our customers, and customer satisfaction is very important to us. 

If you have a  complaint regarding our products or services, i.e. issues concerning product performance, defective product or service performance, please contact us by one of the alternatives below. Our team of product experts provides swift and thorough investigations of complaints, with customer care in focus.

For technical enquiries or assistance regarding our products, please use our technical support service directly. 
Please choose your preferred way of contacting us:
  • Online submission - use the contact form below
  • E-mail
  • Phone
  • Fax
  • Regular post

Contact information

Euro Diagnostica
P. O. Box 50117
SE-202 11 Malmö
Street address: Lundavägen 151, Malmö, Sweden
Phone: + 46 40 53 76 00   
Fax:     + 46 40 92 31 50

Contact Form

To submit your complain online please fill out the form below. An e-mail of confirmation will be sent once we have received your complaint. If more information is needed, such as a raw data, we will contact you directly. Otherwise we will contact you to report the conclusions once our investigation is completed.


Enter the contents of the image below *
* - Required fields

Find product / IFU

Pick the way you would like to find a product / IFU

Find your Instructions for use
Products by technology
Product Quick Search